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Newcomer
Oct 2, 2021 5:22 AM UTC
Question

REQUEST TO ACTIVATE ZOOM HD

I am having an event soon and I will like to activate zoom HD, appreciate any prompt help

    2 replies

    Newcomer
    Oct 2, 2021 12:07 PM UTC
    Rupert
    Partner
    Partner
    Oct 2, 2021 4:55 PM UTC

    Hi @CTASIA 

     

    You will need to make this request to Zoom Support at the link below. 

     

    You will need at least a Pro account to request HD at 720p - quite possibly with a justifiable requirement.

     

    HD at 1080p will generally only be available on Business accounts - again usually with a justifiable requirement.

     

    https://support.zoom.us/hc/en-us/requests/new

     

    https://support.zoom.us/hc/en-us/articles/207347086-Group-HD

     

    Hope this helps.

     

    Rupert

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