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Newcomer
Nov 1, 2021 8:47 AM UTC
Solved

Recordings

What if I closed a conference before saving a cloud recording? I can't find it in the cloud nor on my local storage. Can you restore it?

    RN11_2Answer
    Community Manager
    Nov 12, 2021 3:05 PM UTC

    Hey @Tanisha1 , a cloud recording automatically stops when you end a meeting. You can check this article for more information on this.

     

    Meetings that have been recorded to the cloud generally take about 2 times the meeting duration to process. As it's been some time since you've posted this was your cloud recording processed? 

    1 reply

    RN11_2Answer
    Community Manager
    Nov 12, 2021 3:05 PM UTC

    Hey @Tanisha1 , a cloud recording automatically stops when you end a meeting. You can check this article for more information on this.

     

    Meetings that have been recorded to the cloud generally take about 2 times the meeting duration to process. As it's been some time since you've posted this was your cloud recording processed? 

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