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rjc116
Explorer
May 11, 2023 2:50 PM UTC
Question

Q&A does not auto scroll. How do I fix this?

I have uninstalled Zoom and reloaded. But the Q&A continues to load the newest comments on the bottom and I have to manually scroll to see them. This is very distracting as I am Zooming a technical class with charts. 

 

I have an older Mac mini. 2012 Could that be the issue? I don't see why. 

      2 replies

      Community Manager
      RN11_2
      Community Manager
      May 16, 2023 8:34 PM UTC

      Hey @rjc116 your mac mini wouldn't be the issue. Can you please confirm with me the Zoom version you are currently running? And can you confirm that this was a feature before in a earlier version of Zoom? I am trying to do some research on previous functionality with auto-scrolling and Q&A! 

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      Explorer
      rjc116Author
      Explorer
      May 22, 2023 2:39 PM UTC

      Zoom version 5.14.7
      I don't recall if this was an issue before. Didn't do that many zoom calls, but I suspect it was doing that before.
      I know that there used to be a setting of auto scrolling but that became the default. 
      I tried to find some preferences for Zoom I could delete but couldn't find it.

      Sorry for the delay in responding. Thanks for helping! 

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