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Explorer
Jenn_C
Explorer
Oct 14, 2021 3:45 PM UTC
Question

Problems with webinar recording

I recorded my first webinar, but unfortunately the presenters' video gallery appeared over the presentation.  

What did I do wrong? What settings need to be changed?  Is there any way to salvage the recording and remove the video cameras and keep the audio?

    3 replies

    Bort
    Employee
    Bort
    Employee
    Oct 14, 2021 4:00 PM UTC

    Unfortunately, changing the recording after the fact is not possible, but we can help you prevent it from happening next time. Was this a local recording or cloud recording? 

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    Explorer
    Jenn_CAuthor
    Explorer
    Oct 14, 2021 4:31 PM UTC

    Local recording on my computer

     

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    Bort
    Employee
    Bort
    Employee
    Oct 14, 2021 5:18 PM UTC

    Ok, to adjust this for future recordings: 

    1. Sign in to the Zoom desktop client.
    2. Click your profile picture, then click Settings.
    3. Click the Recording tab. 
    4. Find and disable the Record video during screen sharing option. This will still allow the shared content and presenter's audio to be recorded, but without their video over the shared content. 

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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