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Newcomer
VRDDHI
Newcomer
May 19, 2022 1:33 PM UTC
Question

Problem with headset connection

My headset sennheiser not getting connected during zoom meeting in my desktop . earlier it was perfect.  It is working in  google meet.

      2 replies

      alexisbrown
      Community Manager
      alexisbrown
      Community Manager
      May 19, 2022 4:30 PM UTC

      Hi @VRDDHI ,

       

      This could be a result of a number of issues. I would recommend trying the following:

      • Updating the firmware of your headphones
      • Ensuring your Zoom client is up to date

       

      Let me know if either of those help.

      Alexis

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      Explorer
      mary6
      Explorer
      Jun 6, 2022 7:47 PM UTC

      I'm guessing you've tried this. On the toolbar, click the up arrow next to the mic and tick the new sound source, headphones, after you plug them in. M

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