not receiving zoom invitations from ***********

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my email address is ********@hotmail.com . can you please help?

YaBoiB

Employee

Hello @adelineshrewsbu,
My name is Brandon. Thanks for joining the Zoom Community! I checked your email address against our servers and you are not on any blocked or bounce list in our system. You may want to check your email filters and make sure that they can receive traffic from zoom.us or ***********. We see this from time to time where the user's email filters are blocking the traffic that we are attempting to send to you.

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granget

Newcomer

@YaBoiBI have confirmed that zoom.us is on my safe sender list, and checked all of my spam folders, but I am still not receiving any Zoom invites at my email address of ***********. How can I fix this? I have not been notified of any zoom meetings in quite some time, maybe ever.

Thank you.

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YaBoiB

Employee

Hello @granget,

I cannot see your email on the community page, can you please DM me your email address or submit a ticket to our support personnel so we can check your email address against our blacklist and remove it if needed.

Brandon

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