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Newcomer
Oct 5, 2021 2:30 AM UTC
Question

mute

My zoom sometimes cannot unmute and it keeps stopping every time i screen shot can you pls take care of it

    1 reply

    Rupert
    Partner
    Partner
    Oct 5, 2021 11:51 AM UTC

    Hi @Elsa2021 

     

    What device or computer are you using?

     

    And is your Zoom software up-to-date?

     

    https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

     

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