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Explorer
Dec 27, 2021 9:05 PM UTC
Question

Microphone not working although privacy permission is given

I've tried all the suggested steps, and my speaker itself is fine.

 

    4 replies

    Participant
    Dec 27, 2021 10:03 PM UTC

    Hi! 

    I'm Pizzalover28. 

    I hope you are having a spectacular day. 

    Let's try some additional troubleshooting steps. 

    1. Have you tried restarting the device?

    2. If you still experience this issue after restarting the device, have you tried testing any other video conferencing applications? 

    Best: Pizzalover28

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    KenWAuthor
    Explorer
    Dec 27, 2021 10:36 PM UTC

    This problem has persisted after restarting my pc and after deleting and then downloading zoom again. I have no other video conferencing apps. 

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    Participant
    Dec 27, 2021 10:51 PM UTC

    Hi again! 

    Thanks for the response. 

    In that case, I would recommend you contact zoom support. 

    You can reach them via email by using this link: https://support.zoom.us/requests/new

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    KenWAuthor
    Explorer
    Dec 28, 2021 12:07 AM UTC

    I'll do that. Thanks again.

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