lost icon on dock, can't find Zoom in applications folder

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The Zoom icon disappeared from my dock. I pulled it back, but it disappeared again. Now I cannot even find Zoom in my applications folder. The only way I can get into any of my mtgs is by going in as a guest. The zoom icon disappears from my dock as soon as I exit Zoom.

Any ideas? Help?

R

RN11_2

Community Manager

Hey @ALK, if on windows, could you go into 'programs and devices' and uninstall Zoom from there and go through the uninstallation process. After Zoom has been removed, go back to https://zoom.us/download and redownload the Zoom client to see if that helps!

Let me know how it goes -- Looking forward to your reply! 🙂

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R

RN11_2

Community Manager

Hey @ALK, was the uninstallation of Zoom and reinstalling helpful on relocating within your application folder?

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