Chat

Hi everyone,I wanted to bring up a frustrating issue I've been experiencing with the Zoom Workplace Android client. Currently, it doesn't seem possible to directly reply to incoming direct messages or channel messages from the phone's notifications.This limitation feels particularly noticeable because almost all other major messaging platforms I use, such as Skype, Microsoft Teams, Slack, WhatsApp, and Messenger, offer the ability to reply directly from Android notifications. This allows for quick responses without needing to open the full app. The inability to reply from the phone notification has a knock-on effect for smartwatch users, like myself (using a Garmin). Because the reply action isn't available on the phone notification, that functionality is also absent on the smartwatch.  Has anyone else encountered this? Is this a known limitation, or is there a setting I might be missing? It would be fantastic if the development team could look into enabling direct repli

I can't stand Team Chat.Ideally, I'd be able to disable Team Chat entirely—my team and I have absolutely no use for it, and I've gone as far as requesting nobody comment during meetings in the in-meeting chat to avoid further notifications. At the very least, I want to at least turn off the red notification bubble on the dock icon—I have enough already that are actually important, and having 99+ notifications on the Zoom icon is really not helpful. The only solution I've found is signing out entirely, which is annoying due to the NEW "You are chatting as a guest" notification which blocks the first messages in the in-meeting chat. (attached) Would love a solution to this—I am frustrated beyond belief by this new "feature". Please stop fixing things that are not broken.

I have been receiving notifications of chats from people I have added to my Favorites list at the same time as direct messages, but I can't figure out why. How can I stop the notifications from reaching my direct messages as before?

I cannot seem to find a way to make my spelling & grammar settings remain set, or have a global setting for disabling these for all chats. I go chat by chat and disable the grammar & spelling given I find it a bit annoying, but after a while everything goes back to preset (all checked = acitve). Any thoughts on this? Thanks,Diego

Is there a way to show more than 5 members in a team chat?  I have a few chats with more than 5 people in them and only 5 display with a button under them that says "View all 10 members".  Clicking on that opens up a popup that displays everyone. There is more than enough space on the screen to just display all 10 members permanently. Is there a way to do this? https://i.imgur.com/CzIuSWw.jpeg   

Is there a way to get messages in Team Chat desktop app that are bookmarked to show up like they do in the phone app? In the phone app, if I'm looking at a chat message that has been bookmarked, the bookmark icon shows up next to the message. In the desktop app, that same message does not have that icon and I can't tell what has been bookmarked unless I look at my Bookmarks. Would love to have that icon.  

Hello,Why can't I see a message sent by someone in a group of 7 people, but other people can see it? In a workgroup, the messages from April 4 have disappeared, but the ones from before and after are there. I am the only one who cannot see this message posted in a text group of 7 people. How is this possible? I restarted everything, tried reconnecting, but nothing. I have a colleague who sent me a screenshot, showing that he can see this message and I still do not see it on my side. Thanks-----------------------------------------------------------------------------------------------------------------------------------------------------Bonjour, Pourquoi ne puis-je pas voir un message envoyé par quelqu'un dans un groupe de 7 personnes, mais d'autres personnes peuvent le voir ?Dans un groupe de travail, les message du 04/04 ont disparu, mais ceux d'avant et après sont là. Je suis le seul qui ne peut voir ce message posté dans un groupe textuel de 7 personnes. Comment est-ce

Hi everyone,I’m Kimaya Kapoor, and I hope you’re all doing well! I’m reaching out to the community for some assistance regarding issues I’ve been experiencing with the Zoom team chat feature. I believe that many of us use this tool regularly, so I’m sure there’s a wealth of knowledge out there.Here are a few questions I have:Notification Settings: I’ve noticed that I sometimes miss messages in team chat. What notification settings do you recommend to ensure I don’t overlook important updates?Message Threading: Is there a way to better organize conversations in Zoom team chat? Do you have any tips for keeping discussions on track and easily accessible?File Sharing: I’ve had some trouble with sharing files smoothly in chat. Have any of you faced similar issues, and what solutions have you found?Integration with Other Tools: I’m curious if anyone has successfully integrated Zoom team chat with other applications. What tools have you connected, and how has that improved your productivity?B

Hi,  Would like to check if there is a way to turn off the preview of chat message?   

I have found two discussions on this topic:https://community.zoom.com/t5/Zoom-Team-Chat/How-to-disable-automatic-bullet-list-generation-in-a-chat/td-p/180719https://community.zoom.com/t5/Zoom-Team-Chat/Let-me-disable-quot-smart-dash-quot-and-quot-smart-quote-quot/m-p/181623/highlight/trueIn each of these, the Zoom support representative said to right-click in the Chat box, then click the "Substitutions" menu to disable these, making it seem quite simple.  Every reply on both of these threads pointed out that there is no "Substitutions" menu when you right-click anywhere in Zoom Team Chat.  Then a vague "just fix it in your operating system" comment was added with no instructions or information as to what they may have meant. I use Team Chat for internal discussions at my company, which offers IT services.  I must be able to type certain characters or type certain things in certain ways to make sure I am communicating accurately based on the way my services work

I see new features like Edit Chat messages , Translate are available in new group channels in Zoom workplace desktop client going forward however old group channels that already exists don't have these features. How can we update old group channels to have these new features as well ? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066130

When starring a contact or chat channel inside the Chromebook PWA Zoom app and then closing and reopening the app, the starred items are no longer starred.  Thanks  

Currently within the Zoom for Chromebook PWA app any chat channel that receives email messages are displayed as an unsupported type of message. Is there any development being made to make this become compatible in the PWA app? Thanks 

I am the owner of the account and unable to locate the team chat tab on the home page.  How do I get into the team chat admin page?

I have a user report an issue where all the deleted user team chats keep appearing in his DM and Chat channels. There is no option to remove them except to clear chat history in their in-app settings nor the admin center.We seem to be able to create a folder and move them there, but that isn't an ideal solution.  

I am looking to merge/dock the Q&A window and the chat window at the same time. Despite our best intentions to have attandees post their questions in the Q&A window, they often post them in the chat instead. I'd like to dock both on the side so I can view both without anything covering up the shared screen or the presenter's video.

I used to be able to copy and paste from word document file, but for the last several months.  But, for some reason, the zoom in chat will not copy and paste.  

I have been searching form this everywhere before posting here. Each custom emoji has a mandatory name like :Smile: however it is never possible to use this.Can someone please explain how to use a custom emoji by its name, with the keyboard, without having to use the mouse and select it in a long list of emojis ? Thanks a lot.

Has there been any more development on using custom emoji's in the chat section? 

Hi,Do you guys know if there is a way to Schedule Group Messages?I send various messages regularly to my group and it would be great if I could skip always posting them manually.Reminders are a great option in the Chat but I would like to schedule them instead, ahead of time.

TRYING TO REMOVE A CONTACT IN MY PERSONAL CONTACTS. KEEPS SAYING TO HOVER OVER CONTACT AND CLICK THE 3 DOTS THEN DELETE . I DO NOT HAVE A DELETE OPTION OR EDIT OPTION ANYWHERE! HELP!

I am using the Zoom team chat on the PC app. A few days ago, I used the feature to add tabs at the top of the channel and added an existing document as a tab. However, yesterday that tab stopped working, and I can’t delete it. When I tried adding the same document again, it worked fine, and I was able to delete the new tab. I want to remove the non-functional tab, but I can’t, and it’s causing some trouble. Has anyone else encountered this issue? Do you know the cause or any possible solutions?（和訳）私はPCアプリでZoomのチームチャットを使用しています。数日前、チャンネルの上部にタブを追加する機能を使って、既存のドキュメントをタブに追加しました。しかし、昨日そのタブが機能しなくなり、削除もできません。同じドキュメントを改めて追加してみたところ、それは正常に動作し、新しく追加したタブは削除できました。機能しないタブを削除したいのですが、できないため困っています。同じような問題を経験した方はいませんか？原因や解決策が分かる方はいらっしゃいますか？

I need assistance recovering messages from a specific contact that were deleted due to your 1-year retention policy. Could you please check if these messages are recoverable? Let me know if any additional details are needed.

Descargué unos archivos que se compartieron en el chat de una reunión de zoom a la cual me conecté desde el celular. Cómo puedo saber en qué carpeta de mi celular se guardaron esos archivos? Gracias

Can someone be notified on their phone when is not logged in ? We have been using Skype but we can't find this setting on Zoom