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Explorer
Jul 15, 2022 1:36 PM UTC
Question

In Chrome, I cannot access any Zoom recordings

In Chrome, I cannot access any Zoom recordings-it works fine in another browser though but I am stuck having to use Chrome.  any ideas?

    2 replies

    Explorer
    Jul 15, 2022 1:38 PM UTC

    I almost forgot-have cleared the cache in Chrome

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    YaBoiB
    Employee
    Employee
    Jul 15, 2022 2:56 PM UTC

    Hello @patrickmoore194, 

     

     Try this. Go into your Zoom Desktop Application settings > Go to your recordings tab > check your local hard drive location to see if your recordings are there, or click on manage recordings and see if that button takes you to your cloud recordings.  Screenshot below. 

     

     

    Please let me know if this is helpful for you. 

     

    Brandon

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