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Newcomer
Jan 8, 2023 8:05 PM UTC
Question

I have recorded a session but the folder does not exist

Please help, I have recorded a session in zoom but once I stopped recording, there's no folder, so I can't locate the recording. Help please. Thanks.

    3 replies

    Explorer
    Jan 8, 2023 11:40 PM UTC

    This is my exact problem. No one has offered a solution?

     

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    Explorer
    Jan 9, 2023 12:24 AM UTC

    OK, I found mine. It was in my Zoom folder under Documents, but just sort of camouflaged among other files. The tricky thing was that opening it by clicking on the "open" menu option from some other file resulted in a message that the file had been corrupted. But when I opened it from the file manager, it was not corrupted. It converted automatically just fine.

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    Newcomer
    Jan 9, 2023 5:13 AM UTC

    Be sure to set the default folder in your Zoom Client app Settings -> Recording tab. This is where all local recordings will go. For your convenience there is a button that will open the folder on your desktop.

     

    Regards,
    James

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