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Newcomer
Sep 1, 2022 2:51 PM UTC
Solved

How do I stop my phone ringing on bot cell and laptop

Hello. I have the Zoom app on my phone as well as Zoom on my laptop. How do I make sure that I am only getting the calls on my laptop and they are not ringing on both my laptop and my cell? I thought there was an easy way to stop it but I can't seem to find anything. I still want to be able to use the app for chat when I am not at my desk but would prefer to not get calls. Thank you!

    ccameron
    ccameronAnswer
    Employee
    Sep 1, 2022 3:13 PM UTC

    Hello kdwilson,

     

    At the moment, we don't have a setting to specify ringing desktop vs. mobile app. The good news is that this update is on our roadmap! 

    -For the time being, the best way to control notifications from mobile would be in your Iphone or Android app settings.

     

    If this answered your question, please mark "accept as a solution". Thank you!

     

    1 reply

    ccameron
    Employee
    ccameronAnswer
    Employee
    Sep 1, 2022 3:13 PM UTC

    Hello kdwilson,

     

    At the moment, we don't have a setting to specify ringing desktop vs. mobile app. The good news is that this update is on our roadmap! 

    -For the time being, the best way to control notifications from mobile would be in your Iphone or Android app settings.

     

    If this answered your question, please mark "accept as a solution". Thank you!

     

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