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Newcomer
Sep 20, 2022 7:58 AM UTC
Question

help to change e-mail adress for log in when e-mail is terminated

Hi! 

 

I need help on how I can change my log in e-mail when this has been terminated. I can not confirm my changes to my new e-mail in my profile settings when I need to confirm the change of e-mail with my old e-mail that no longer exists.. Can someone help me? 

    1 reply

    Ray_Harwood
    Partner
    Partner
    Sep 20, 2022 1:28 PM UTC

    Hi, @kristinandrea,

     

    Enter a Zoom Support Ticket here:  https://support.zoom.us/hc/en-us/requests/new

     

    Be sure to provide the email address from before, and your new email address.  Zoom support staff will be able to help you.

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