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Newcomer
BenM
Newcomer
Oct 15, 2021 12:12 AM UTC
Question

Dual Accounts

I am associated with two accounts, one my own and another a gov account of an organization I belong to. I don’t know who my name became associated with the gov account. I am locked out of my own account and I can’t access any help from Zoom.

      1 reply

      Community Manager
      RN11_2
      Community Manager
      Nov 3, 2021 3:09 PM UTC

      Hey @BenM, have you contacted the Admin on the Zoom account to see if they can look into your account? What's the exact error you're prompted when attempting to log in or prompted that you're locked out?

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