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Explorer
Sep 20, 2022 4:22 PM UTC
Question

Chat Room text retrieval

Has anyone been able to recapture the chat texts after you've ended your hosted Zoom meeting? 

    2 replies

    ccameron
    Employee
    Employee
    Sep 20, 2022 4:27 PM UTC

    @allisonec,

     

    If the meeting wasn't recorded and/or set-up to save chat, there isn't a way to retroactively gather the past chat history.

     

    You can follow the steps in the link below to ensure future meetings are set to automatically save chat info. Keep in mind if you're not the host of the meeting, saving chat could be disabled for you as a participant.

    https://support.zoom.us/hc/en-us/articles/115004792763-Saving-in-meeting-chat

    Video: https://www.youtube.com/watch?v=yFtetCAlFOk

     

    Hope this helps. If this answers your question, please accept as solution.

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    allisonecAuthor
    Explorer
    Sep 20, 2022 5:40 PM UTC

    Thanks for this.  I figured this was the case.  I'll be sure and set up the system to save the chat.  Some meetings have little or no chat and some unexpectedly have a lot.  Thanks again

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