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Newcomer
Jan 12, 2023 11:25 AM UTC
Question

camera issue after updated zoom on 9/1/23.my camera during zoom meeting pis flutter and crashes

when i updated lated zoom version on 9/1/23.afterthat whenever I use zoom meeting my camera video flutter and image crashes.now what to do.

    3 replies

    DoctorWho
    Participant
    Participant
    Jan 12, 2023 1:02 PM UTC

    @meh1 

    Please try this:

     

    Currently installing an older version of Zoom is the only way to fix it, below an official link for the latest version on 5.12.x for macOS. You'll need to uninstall your current version with Zoom open via the menubar. Make sure to avoid any update prompts until a fixed version has been installed.

     

    Zoom Client 5.12.9 [macOS]

    https://zoom.us/client/5.12.9.13190/Zoom.pkg

     

    Windows :

    5.12.9 64-bit:

    https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe?archType=x64

     

    5.12.9 32-bit:

    https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe

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    Newcomer
    Jan 13, 2023 12:40 PM UTC

    This is the only way I have managed to solve the problem, thank you sooo much!!!!

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    Explorer
    Jan 12, 2023 2:27 PM UTC

    Thank you so much DoctorWho for replying. We will do just that. 

     

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