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Newcomer
Jan 11, 2023 9:24 PM UTC
Question

CAMERA BECOMES GREEN

WHEN I INVITE A CONTACT AND I AM ABOUT TO ADMIT THEM THE SCREEN BECOMES GREEN AND STARTS SHAKING MAKING FUNNY PICTURES

    3 replies

    DoctorWho
    Participant
    Participant
    Jan 11, 2023 9:50 PM UTC

    Hi Efi,

    this is a indicator, that you enabled the virtual background. The picture you see is the first virtual background image from zoom. To disable it you can go to your zoom-settings -> virtual background and choose "none". 

     

    If you want to use the virtual background, you have to uncheck "use greenscreen" in the bottom left.

     

    Kind regards,

    DeFranz

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    Explorer
    Jan 12, 2023 10:49 AM UTC

    This is happening to me but has nothing to do with the background. Have you managed to solve the issue?

     

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    DoctorWho
    Participant
    Participant
    Jan 12, 2023 11:39 AM UTC

    Ahh, Sorry,

    I see, 

    Have you try to re-install the zoom client? Are your clients up to date?
    -> https://zoom.us/download 

     

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