AI Companion

Would it be possible to have an email with the next steps that arrives automatically with the transcription or sent via Zapier?

I had a long meeting with several stakeholders and we resolved a lot of issues, however, the AI companion was set to start and didnt - I assume it was capturing details and would send me a smart summary - it did not.  Is there any way of capturing the meeting summary, recap and topics and actions?  Will be very disappointed if I cannot get them. Any help would be appreciated.ThanksDecaln 

I noticed that when using the AI Companion for notetaking/meeting summary and trying to record the meeting at the same time, none of my recordings are available. This is frustrating clients. Does anyone know why this is happening and how to fix it?

I am no longer receiving email summaries from the AI companion.  Looks like they are in the chat but not via email.  When reviewing the settings I do not see the following setting: (Optional) Select the checkbox next to Include the full summary text in the email sent to users to send the full summary as part of the email to appropriate recipients." Also in AI Companion Managment Summary List the "share" button is not longer enabled.  Edit and Delete are enabled and active.  Any REAL HUMAN assistance is appreciated! Barry

The company I work for would like to see AI Companion metrics by department (e.g. Sales, Marketing, Manufacturing, etc.).Currently I see no way for me to pull AIC metrics except at the macro company level, even though I have all my company's departments loaded into Zoom via SSO/SAML and populated for every user account.

Hi allOur company is considering to use the new AI companion features and we understand some of those features require some sort of automated audio recording (smart recording) to work. We also understand from the support pages that the content of those recordings are not used to train the AI model.But the question is, if we enable and use those smart recording features, is it clear to the other participants (out customers, suppliers etc) in the meetings that their audio or content is recorded for those AI features and does Zoom collect consent from them for each recording? If our customers do not want this feature to be used, can they setup Zoom in a way that we are not able to record?  

Ready to take you and your organization's Zoom usage to the next level? Below is a list of upcoming events in August tailored to you:   📆 August 6 - Zoom Workplace Open Office - Learn more about Workplace and ask all of your questions!   📆 August 7 - How Zoom Lowers TCO vs Microsoft & Google – Executive Webinar - This session will show you how Zoom can help simplify your tech stack, drive significant cost savings, and deliver enterprise-wide value.   📆 August 13 - Zoom Phone Open Office - Get up to speed on Zoom Phone and ask the experts all of your questions!   📆 August 14 - What's New at Zoom - Discover everything new Zoom released in July, a must-see!   📆 August 19 - Zoom AI Companion Deep Dive: What Every User Needs to Know - Learn how to get more done with AI Companion, includ

Zoom AI is generating summaries of my meetings (I am host) and they are listed in the website. But Zoom is blocking me form clicking on them.  Zoom also is not sendimg me the summaries by email.

I use Zoom as a single person, not part of a company or other organization; just me.In the Meeting Summary, Next Steps, I got next steps for some people who I don't know and who were discussing things not being discussed in my meeting. The Quick Recap and Summary sections of the AI notes were correct. I just got Next Steps from my meeting and some other random meeting with people I don't even know and action items I do not understand.How does this happen? Can my Next Steps be shared with others who I didn't give approval to; to folks outside of me and my meeting group that I don't know, info shared with other organizations? YIKES!

I coach. I'm interested to see the data for the coachee as well as myself. I would be particularly interested in speaker speed etc. Sometimes I am shown data from the other zoom participant and sometimes not. Is there a way of always seeing data in meeting coach from bot participants?

My team starting using AI Companion to take notes during our meeting. When we review the meeting summary it notates incorrect names. For example, it notes Judy when the participant's name is Karen. Is there a way to adjust this to have accurate notes?

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact? 

I need help! cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢 pls help

Hello, fellow Zoomers! I'm trying to figure out how/if I can provide a prompt to the AI companion on how I would like the summary formatted? Currently, I'm taking my summary and then pasting it into a custom prompt I built to re-format the summary into the format my client requires. (an organization I contract with to serve their clients. They have a specific format they want the meetings outcomes reported in). It would be great if I could accomplish that within Zoom and lose the extra step.  Thank you in advance!Mike

Hello, I've had AI companion creating summaries without a problem until about a month ago, when it stopped. I didn't change any settings before this happened.When I go on Account settings > AI companion, it it set to autostart and Meeting summary is on, but I get an error message below saying "one or more AI companion features are disabled in your settings". I enabled it everywhere I could think of inside "manage all settings", and it still doesn't work, can you please help?

We're having trouble with one person's recording to the cloud not creating the Ai companion feature Summary, chapters, etc. even though his settings are the same as mine and we have the same type of accounts.  We went down and compared his settings with mine and they are set up exactly the same as mine.  Anyone have this problem??Thanks

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

I am trying to set up an automation around the ZoomAI Summary. When I go to setup my first Step and Test my Trigger, I get:Error code: Error while retrieving: The app returned "Meeting does not exist: WjL+QoPoSeKlcNgDGsqjXg==.". Yes I have already connected my Zoom account and "tested connection" and that was successful I have looked for any restricting settings that may block Zapier from being able to find the meeting and turned them off:Only Authenticated users can view cloud recording is OFF andRequire password to access shared cloud recordings is OFF I figured it may not work unless there is a brand new meeting, so I made a brand new meeting and it generated a summary, but Zapier still didn't pick it up. Any ideas on how I can get this working?

שלום, אני מנסה לעשות שני דברים כבר שלוש שעות ואני לא מצליח ובא לי לבכות. אני לא יודע מה לעשות. גם האנגלית שלי לא ממש טובה ואני כותב דרך גוגל טרנסלייט.יש לי חשבון עסקי עם 2 מנויים.הדבר הכי חשוב שאני פשוט לא יכול לעשות הוא להשתמש ב-AI Meeting Summary. התמיכה אמרה לי שיש לי את זה כמנוי עסקי פעיל וניסיתי להשתמש בזה אבל זה לא עבד וזה גם לא מופיע בתוכנית שלי. הייתי צריך לשלם על זה כתוספת למרות שהתמיכה אמרה לי שיש לי את זה. אין לי עם מי לדבר, זה מאוד קשה לי.2. אני רוצה ליצור קישור מותאם אישית ולחבר את הדומיין שלי כדי לעשות את זה אבל אני לא מצליח. הלוואי שמישהו היה משתלט על המחשב שלי ויעשה את זה בשבילי והלוואי שהוא היה יודע גם לדבר עברית. בא לי לבכות.

I have a Workplace Pro plan. Yesterday I activated AI Companion during a meeting in order to have a meeting summary. A meeting summary was not generated. It has worked with previous meetings. Please advise.

Hi there, My wife is always receiving this email message in her email account from my Zoom account via Fathom where I am never invited to any of her Zoom meetings: "(My name) is using Fathom to record Google Meet meetings and streamline the note-taking. Is it okay if (my name) records your meeting tomorrow?" How can I stop Fathom from sending these message my wife email address? 

Have you ever wanted to customize your meeting summary?  Make it something different than the general template but the same every time (say for a sales call or a project stand up)?  Zoom now has Custom AI Companion to allow you to do this (plus much more): User:  Custom Meeting Summary Templates:  User DemoAdmin: Custom Meeting Summary Templates:  Admin Setup   You can also add a custom dictionary to make the summaries more accurate & tailored for your business:  Custom Dictionary 

Hello, I'm Josh Stanley, a Senior AI Specialist at Zoom.  Please feel free to reply and even at mention me with your questions on Zoom AI Companion Use Cases.  In this short video I show an example of using Custom AI Companion add-on license with Jira. Its a very powerful way to improve manual workflows with AI:  

I have been testing out advanced features in our enterprise Zoom account to help streamline our work related to typing up and managing meeting notes. When the features work--they are great. But when they don't work for no understandable reason, it is a major disappointment requiring back up approaches (which minimizes the impact of using the features if they are intermittent in functionality). The specifics:1. Meeting transcripts. These are great when you remember to (a) turn it on at the beginning of a meeting, and (b) save the transcript immediately before exiting the meeting. I find it odd that Zoom can automatically start recordings and save recordings for you, but not automatically start or save transcripts. Why? I don't need to record with everyone on video and talking, etc. The transcription is much more helpful in capturing notes from a meeting, and when it works, it really reduces the time it takes us to distribute meeting notes. I can't tell you how many times I have acc